Frequently Asked Questions

It’s where all the fundraising magic happens! Once you register your Fundraising Event, you’ll automatically be given access to your participant centre. Once you have access, you can:

  • Customize your personal fundraising page
  • Customize your team page if you are the team captain/champion
  • Set your personal and/or team fundraising goals and track and manage your progress
  • Create a custom URL (link) to your Personal and/or Team Page
  • Import email contacts and send fundraising, recruitment and thank-you emails
  • Quickly access fundraising and participant resources

  • Go to the login page (red button in top left of the home screen).
  • Enter the email address that you registered with, under Forgot your Username and Password.
  • Click Send.
  • An email will be sent to the email on file

Your username or password will be emailed to you. Sometimes these emails end up in spam or junk folders, so you might want to check there.

  • Log in to your participant centre
  • Go to the Progress Tab
  • Click change (displayed in red beside your goal)
  • Enter your new goal
  • Click submit

Note: If you are the team captain/champion you can toggle between your personal fundraising progress and your Team Progress by selecting Team on the right hand side of the screen.

  • Log in to your participant centre
  • Click on the Personal Page Tab
  • Click photos/video (on the right)
  • Select choose file
  • Add a photo from your computer (no larger than 300px wide)
  • Select open
  • Write a caption if you want
  • Click save/upload

  • Log in to your participant centre
  • Click on the Personal Page Tab
  • Edit your page title and story content as you’d like
  • Click save

You can create a URL link that is a bit easier to remember. All links will start with customization here

  • Log in to your participant centre
  • Click the Personal Page tab or the Team Page tab
  • Click URL Settings (in red)
  • Add the customization you’d like in the text box
  • Click save
  • Highlight and copy the new customized URL paste this link in a personal email to send to your friends, family and colleagues